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Managing Resident Care

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Managing Resident Care

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Course Number:
SP083-CCG

Managing Resident Care
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Code
"ONL10"
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Course Information:
  • Online Training Course
  • Credit Hour: 1
  • Providing the Highest Quality of Care to Each Resident
  • How to Effectively Manage Assessments and Service Planning
Helpful Instructions?
 Purchasing Courses for Yourself Purchasing Courses for Yourself:

This Training course is delivered 100% online through our Online Campus. In order to enroll you in a course we will need to collect your First Name, Last Name and Email Address.

When you place your order we will create an account for you, or add the courses to your existing account if you are a return customer. Access to the Online Campus is based on your email address. If you are a return customer, please purchase using the same email address used previously to avoid creating a duplicate account.

The course(s) you purchase will be available within 10 minutes of purchase and your login information will be sent to the email address you provide.
 Purchasing Courses for Others Purchasing Courses for Others:

This Training course is delivered 100% online through our Online Campus. If you are purchasing for others or your employees, please make sure to provide the First Name, Last Name, and Email Address of the person who you are purchasing for.

IMPORTANT: Access to the Online Campus is based on email addresses. If you are purchasing for multiple people, each person must have a unique email address to access the Online Campus. DO NOT USE THE SAME EMAIL ADDRESS FOR DIFFERENT INDIVIDUALS!

When you place your order we will create accounts for each individual you are purchasing for. If you are a return customer, please purchase using the same email address used previously to avoid creating duplicate accounts.

Example: Jim is buying a course for Bob. Jim will provide Bob’s First, Last and Email before the course is added to cart. Jim then uses his personal information for the checkout process.

We understand no one likes to give out their information and that’s why we only require the course attendee’s First Name, Last Name and Email to add the course to your shopping cart.

The course(s) you purchase will be available within 10 minutes of purchase and each person’s login information will be sent to the email address you provide.
$19.99

Managing Resident Care Info:

Course Description

This self-paced online course is designed to prepare residential care and assisted living administrators provide the highest quality of care for each resident in his or her care community. In this course we will address topics pertaining to effectively managing resident care in assisted living, as well as important issues an administrator may face in residential care and assisted living settings. We will discuss topics such as: assessments and service planning; personal care services; medication management; food service; activity planning; and much more.

Course Objectives

    By the end of this course the participant will be able to:
  • 1. Develop strategies to providing the highest quality of care to each resident in his or her assisted living and residential care community.
  • 2. Understand how to effectively manage assessments and service planning.
  • 3. Operate in a person centered care perspective to provide quality care.
  • 4. Describe safe medication management strategies.
  • 5. Provide quality food service as well as activities and much more.


Course Outcomes

  • I. Introduction
  • II. Person Centered Care
  • a. Hospitality model
  • b. Evaluating standards
  • III. Residents Served in Assisted Living
  • a. The “typical” assisted living resident
  • b. Aging process
  • c. Physiological changes of aging
  • d. Neurological related diseases/disorders
  • e. Dementia
  • i. Strategies of effective dementia care
  • ii. Dementia specific training
  • iii. Activities
  • iv. Pain management
  • v. Wandering and elopement
  • IV. Care and Services Provided
  • a. Statistics
  • b. Assessment and Service Planning
  • i. Philosophy
  • ii. Residents involvement
  • iii. Identification of needs
  • iv. Medication administration
  • v. Function capabilities
  • vi. Cultural and religious
  • c. Know your state regulations
  • d. Personal care services
  • i. Typical services provided
  • ii. Specialized services
  • e. Enhanced services and increasing acuity
  • f. Medication management
  • i. Delivery
  • ii. Assistance
  • iii. Pharmacy
  • iv. Assist vs. Administer
  • v. Side effects and drug interactions
  • vi. Concerns and precautions
  • vii. Common medication abbreviations
  • g. Food service
  • i. Meeting national standards
  • ii. Utilizing qualified individuals
  • iii. “Therapeutic Diet”
  • iv. Nutritional assessment
  • v. Environment and location
  • h. Activities
  • i. Housekeeping
  • j. Laundry
  • k. Transportation
  • V. Healthcare Services
  • a. Community resources
  • b. Resident policies
  • VI. Professional Ethics
  • a. Defining ethics
  • b. Staff conduct
  • c. Decision making
  • d. Code of ethics (ACHCA)
  • VII. Recordkeeping
  • a. Requirements
  • b. Recommendations
  • c. Protection and confidentiality
  • VIII. Move-in and Resident Retention Issues
  • a. Tips for resident retention
  • b. Statistics
  • IX. End of Life
  • a. Advanced directives
  • b. Changes in level of care
  • c. Hospice
  • d. Death and dying
  • e. Hospice
  • X. Policies and Procedures
  • a. Purpose
  • b. Admission
  • c. Resident’s guardian and/or conservator
  • d. Resident assessment
  • e. Other
  • XI. Emergency preparedness
  • a. Possible scenarios
  • b. Evacuation plan
  • c. Staff training
  • XII. Resident Rights
  • a. Specific rights afforded to residents
  • b. Regulations
  • XIII. Quality Assurance


Instructor: Sandi Flores, RN and Josh Allen, RN

Josh Allen is a Registered Nurse with over 20 years of experience in senior living. As the Director of InTouch at Home, Josh oversees all aspects of business development, care, services, and operations for the organization. As a part of the SRG Senior Living family of companies, InTouch at Home delivers personalized care and services to clients living in senior living communities as well as private residences across three states.

Josh also serves on the board of the American Assisted Living Nurses Association, and represents AALNA on the boards of the Center for Excellence in Assisted Living and Coalition of Geriatric Nursing Organizations. Josh has previously served as President and CEO of Care and Compliance Group, a leading training solutions provider.

Sandra Flores, RN is a respected educator, consultant, and published author for the Assisted Living industry. Sandi is past president of the American Assisted Living Nurses Association representing the organization in Washington, DC as a board member of the Center for Excellence in Assisted Living. She serves as a consultant on resident care with over 3000 beds under clinical management. She also provides expert witness for legal review to industry providers. As an educator, Sandi has instructed more than twenty thousand residential care administrators and caregivers throughout the western United States. Sandi also co-authors a monthly column in the magazine Geriatric Nursing.

Additional Information

Canonical Link N/A
Course Type Online Course

Managing Resident Care

USD

$19.99

0