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Essential Technology Skills for Administrators

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Essential Technology Skills for Administrators

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Course Number:
SP011-CCG

We are all living in a technologically sophisticated world that continues to grow and change by the day. This course will identify the essential technology skills that all successful administrators should possess. A self-assessment is provided to assist administrators in identifying his/her technology skill strengths and weaknesses. Necessary skills are discussed and categorized into basic (must have), intermediate, and advanced skills. Threats of using email, including malware are discussed with ways to protect personal computers from these threats. Learn common email and cell phone text messaging etiquette. An overview of text messaging uses, limitations, and jargon will get any administrator comfortable using this new technology.
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Course Information:
  • Online Training Course
  • Credit Hours: 1
  • Technology Skills That an Effective Administrator Must Possess
  • Intermediate and Advanced Technology Skills
Helpful Instructions?
 Purchasing Courses for Yourself Purchasing Courses for Yourself:

This Training course is delivered 100% online through our Online Campus. In order to enroll you in a course we will need to collect your First Name, Last Name and Email Address.

When you place your order we will create an account for you, or add the courses to your existing account if you are a return customer. Access to the Online Campus is based on your email address. If you are a return customer, please purchase using the same email address used previously to avoid creating a duplicate account.

The course(s) you purchase will be available within 10 minutes of purchase and your login information will be sent to the email address you provide.
 Purchasing Courses for Others Purchasing Courses for Others:

This Training course is delivered 100% online through our Online Campus. If you are purchasing for others or your employees, please make sure to provide the First Name, Last Name, and Email Address of the person who you are purchasing for.

IMPORTANT: Access to the Online Campus is based on email addresses. If you are purchasing for multiple people, each person must have a unique email address to access the Online Campus. DO NOT USE THE SAME EMAIL ADDRESS FOR DIFFERENT INDIVIDUALS!

When you place your order we will create accounts for each individual you are purchasing for. If you are a return customer, please purchase using the same email address used previously to avoid creating duplicate accounts.

Example: Jim is buying a course for Bob. Jim will provide Bob’s First, Last and Email before the course is added to cart. Jim then uses his personal information for the checkout process.

We understand no one likes to give out their information and that’s why we only require the course attendee’s First Name, Last Name and Email to add the course to your shopping cart.

The course(s) you purchase will be available within 10 minutes of purchase and each person’s login information will be sent to the email address you provide.
$19.99

Essential Technology Skills for Administrators Info:

Course Objectives

By the end of this course participants will be able to:

  • Discuss each of the basic technology skills that an effective administrator must possess.
  • Discuss the intermediate and advanced technology skills that an effective administrator may need to possess.
  • By performing a self-assessment, determine your own technology strengths and weaknesses.
  • Name five ways you can improve your technology skills.
  • Explain some of the computer threats to email use, including malware.
  • Describe six ways to protect you and your computer from malicious threats that can be obtained via email or internet sites.
  • Discuss common email and text messaging etiquette.
  • Name the advantages and limitations of using cell phone text messaging.


Course Outline

Hour One
  • 1. Introduction
  • 2. Administrators and technology
  • a. Basic skill (must have)
  • i. Computer operation
  • ii. Desktop Management
  • iii. File management
  • iv. Word processing skills
  • v. Email
  • vi. Internet
  • b. Intermediate skills
  • i. Spreadsheets
  • ii. Databases
  • iii. Accounting
  • iv. Business management
  • v. Electronic presentations
  • c. Advanced skills
  • i. Desktop publishing
  • ii. Website design
  • iii. Videoconferencing
  • d. Computer skills self-assessment
  • e. How to improve technology skills
  • f. Email
  • i. Etiquette
  • ii. Threats to email user
  • 1. Spamming
  • 2. Spoofing
  • 3. Phishing
  • 4. Malware
  • iii. Viruses
  • iv. Worms
  • v. Trojans
  • vi. Spyware
  • vii. Adware
  • viii. Simple rules to protect your computer
  • g. Cell phone text messaging
  • i. Advantages and limitations
  • ii. Text messaging etiquette
  • iii. Common texting acronyms and symbols
  • 1. Abbreviations
  • 2. Emoticons
  • 3. Conclusion


Instructor

Josh Allen, RN

Josh Allen is a Registered Nurse with over 20 years of experience in senior living. As the Director of InTouch at Home, Josh oversees all aspects of business development, care, services, and operations for the organization. As a part of the SRG Senior Living family of companies, InTouch at Home delivers personalized care and services to clients living in senior living communities as well as private residences across three states.

Josh also serves on the board of the American Assisted Living Nurses Association, and represents AALNA on the boards of the Center for Excellence in Assisted Living and Coalition of Geriatric Nursing Organizations. Josh has previously served as President and CEO of Care and Compliance Group, a leading training solutions provider.

Additional Information

Canonical Link N/A
Course Type Online Course

Essential Technology Skills for Administrators

USD

$19.99

0