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Enhancing the Resident Care Environment

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Enhancing the Resident Care Environment

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Course Number:

This course is not approved by the California Department of Social Services (CDSS).

This course will address ways to provide a safe and healthy environment for our residents and everyone in our care Community.

Course Information:
  • Online Training Course
  • Credit Hours: 1
  • How to Maintain an Appropriate Environment
  • Strategies to Providing a Safe and Healthy Environment in the Assisted Living Community
Helpful Instructions
 Purchasing Courses for Yourself Purchasing Courses for Yourself:

This Training course is delivered 100% online through our Online Campus. In order to enroll you in a course we will need to collect your First Name, Last Name and Email Address.

When you place your order we will create an account for you, or add the courses to your existing account if you are a return customer. Access to the Online Campus is based on your email address. If you are a return customer, please purchase using the same email address used previously to avoid creating a duplicate account.

The course(s) you purchase will be available within 10 minutes of purchase and your login information will be sent to the email address you provide.
 Purchasing Courses for Others Purchasing Courses for Others:

This Training course is delivered 100% online through our Online Campus. If you are purchasing for others or your employees, please make sure to provide the First Name, Last Name, and Email Address of the person who you are purchasing for.

IMPORTANT: Access to the Online Campus is based on email addresses. If you are purchasing for multiple people, each person must have a unique email address to access the Online Campus. DO NOT USE THE SAME EMAIL ADDRESS FOR DIFFERENT INDIVIDUALS!

When you place your order we will create accounts for each individual you are purchasing for. If you are a return customer, please purchase using the same email address used previously to avoid creating duplicate accounts.

Example: Jim is buying a course for Bob. Jim will provide Bob’s First, Last and Email before the course is added to cart. Jim then uses his personal information for the checkout process.

We understand no one likes to give out their information and that’s why we only require the course attendee’s First Name, Last Name and Email to add the course to your shopping cart.

The course(s) you purchase will be available within 10 minutes of purchase and each person’s login information will be sent to the email address you provide.


Course Description

Our care Community should be an environment that is safe and homelike. We want the environment to be a place that promotes independence, comfort, choice and quality of life. This course will discuss how to maintain an appropriate environment for residents with Alzheimer’s disease and related dementias.

Course Objectives

By the end of this course participants will be able to:
  • 1. Identify aspects of the resident’s environment.
  • 2. Describe basic strategies to providing a safe and healthy environment in the assisted living Community.
  • 3. Address the importance of resident centered care in terms of the dementia care environment.
  • 4. How to promote a safe environment that helps prevent residents who are “at risk” for falls.

Course Outcomes

Hour One
  • I. Introduction
  • II. Resident Centered Environment
  • a. Aspects of Resident Environment
  • I. Temperature Control
  • ii. Adequate Lighting
  • iii. Odor Control
  • iv. Noise Control
  • III. General Safety
  • a. Potential Hazards in the Community
  • I. Wet Floors
  • ii. Blocked Hallways
  • iii. Loose Wires
  • iv. Broken or Damaged Equipment
  • v. Clutter or Trash
  • vi. Burned Out Lights
  • vii. Throw Rugs
  • viii. Loose Rails
  • ix. Low-seated Chairs or Low-seated Toilets
  • x. Etc.
  • IV. Environmental Risk Factors
  • a. Resident’s Capabilities to Consider:
  • I. Individuals with poor gait are at greater risk of balance loss and falls when walking on waxed or slippery floors than those individuals with normal gait.
  • ii. Individuals with poor transfer capabilities are at greater fall risk when getting up from low-seated chairs than individuals with normal transfer capabilities.
  • V. Fall Risk Reduction Strategies
  • a. Fall Risk Assessment
  • I. First step in a good fall risk reduction program is to conduct a fall risk assessment on each resident.
  • b. General Fall Risk Reduction Strategies
  • I. Remind resident to request assistance as needed
  • ii. Ensure all pathways are free of obstacles and is properly lighted
  • iii. Provide appropriate chairs with arms that are solid and secure
  • iv. Identify residents that are “at risk” for falling
  • v. Educate resident’s and family members on resident’s plan of care to prevent falls
  • vi. Consider the resident’s cognition
  • vii. Communicate the resident’s “at risk” status and/or changes in condition
  • viii. Keep stairs and sturdy hand rails maintained in good repair
  • ix. Remind residents to wear prescribed glasses
  • x. Minimize glare from outside
  • xi. Avoid rearranging the furniture in a vision impaired resident’s room
  • xii. Etc.
  • c. Fall Risk Reduction: Bathroom
  • I. Install secure grab bars
  • ii. Never allow the resident to use toilet paper holders, towel racks or wall mounted sinks for supporting one’s weight
  • iii. Install non-slip mats in bathroom
  • iv. Provide adequate lighting at all times
  • v. Provide a hand held shower head for residents to shower while sitting securely
  • vi. Have a resident use a raised toilet seat
  • vii. Consider the use of a bedside commode placed next to the resident’s bed for nocturnal toileting
  • VI. Responding To A Fall
  • a. Do not move a resident who has fallen. Call for help
  • b. Inspect the resident for injury
  • c. Seek medical attention
  • d. When in doubt, call 9-1-1
  • e. Contact the resident’s family and responsible party
  • f. Document the fall and the steps that were taken
  • g. Follow-up with the resident to provide care and to determine any preventative steps that could be implemented
  • VII. Learning Exercise
  • a. How can you make your assisted living Community safe?

Instructor: Josh Allen, RN; Laura Gumban, LVN; Anne Zimmerman, RN

Josh Allen is a Registered Nurse with over 20 years of experience in senior living. As the Director of InTouch at Home, Josh oversees all aspects of business development, care, services, and operations for the organization. As a part of the SRG Senior Living family of companies, InTouch at Home delivers personalized care and services to clients living in senior living communities as well as private residences across three states.

Josh also serves on the board of the American Assisted Living Nurses Association, and represents AALNA on the boards of the Center for Excellence in Assisted Living and Coalition of Geriatric Nursing Organizations. Josh has previously served as President and CEO of Care and Compliance Group, a leading training solutions provider.

Laura Gumban, LVN is currently the Resident Care Coordinator at the Eskaton Lodge Brentwood in Brentwood California. There, she is responsible or budget maintenance; she is a liaison with the medical community; she interviews, hires, schedules, and supervises clinical staff; she completes resident assessments and quarterly evaluations; and is the director of nursing duties.Laura has been with Eskaton Lodge Brentwood since 2006. Previously she was an MDS Nurse for the Elmhaven Care Center in Stockton, California and was a MDS/TILES Nurse at Heritage Oakes Estates in Balliger Texas.

Anne Zimmerman, RN has worked for Community Education, LLC in California since 2003. There she is responsible for teaching state approved re-certification courses to administrators of group homes; adult residential facilities; and residential care facilities for the elderly. Her background is in consulting, training, and directing care.

Additional Information

Canonical Link No
Course Type Online Course

Enhancing the Resident Care Environment