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Effective Communication in Healthcare

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Effective Communication in Healthcare

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Course Number:
COMM108

The purpose of this course is to help healthcare providers communicate effectively with clients with language barriers, with clients with communication impairments, and with clients from different cultural backgrounds. The content of this course focuses on familiarizing providers with their legal obligations to provide communication assistance, communicating effectively with people with Limited English Proficiency (LEP), generating cultural competence and sensitivity, and informing providers of strategies and resources for effectively communicating with individuals with speech and language disorders.
Course Information:
  • Online Training Course
  • Credit Hours: 1
  • Discover How to Use Verbal and Non-Verbal Communication Effectively
  • Techniques for Better Communication
Helpful Instructions
 Purchasing Courses for Yourself Purchasing Courses for Yourself:

This Training course is delivered 100% online through our Online Campus. In order to enroll you in a course we will need to collect your First Name, Last Name and Email Address.

When you place your order we will create an account for you, or add the courses to your existing account if you are a return customer. Access to the Online Campus is based on your email address. If you are a return customer, please purchase using the same email address used previously to avoid creating a duplicate account.

The course(s) you purchase will be available within 10 minutes of purchase and your login information will be sent to the email address you provide.
 Purchasing Courses for Others Purchasing Courses for Others:

This Training course is delivered 100% online through our Online Campus. If you are purchasing for others or your employees, please make sure to provide the First Name, Last Name, and Email Address of the person who you are purchasing for.

IMPORTANT: Access to the Online Campus is based on email addresses. If you are purchasing for multiple people, each person must have a unique email address to access the Online Campus. DO NOT USE THE SAME EMAIL ADDRESS FOR DIFFERENT INDIVIDUALS!

When you place your order we will create accounts for each individual you are purchasing for. If you are a return customer, please purchase using the same email address used previously to avoid creating duplicate accounts.

Example: Jim is buying a course for Bob. Jim will provide Bob’s First, Last and Email before the course is added to cart. Jim then uses his personal information for the checkout process.

We understand no one likes to give out their information and that’s why we only require the course attendee’s First Name, Last Name and Email to add the course to your shopping cart.

The course(s) you purchase will be available within 10 minutes of purchase and each person’s login information will be sent to the email address you provide.
$19.99

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$19.99

Details

By The End of This Course Participants Will be Able To:

  • Identify relevant laws and regulations requiring healthcare providers to offer free language assistance services
  • Define strategies for communicating effectively with people with Limited English Proficiency and learn how to effectively make use of interpretation services
  • Indicate the importance of cultural competence and sensitivity in healthcare settings
  • Recognize communication challenges posed by hearing loss, visual impairment, and speech and language disorders as well as effective communication strategies for each.

Additional Information

Canonical Link No
Course Type Online Course

Effective Communication in Healthcare

USD

$19.99

0