Need Help?
Call Us Toll Free!

Communication Skills DVD

More Views

Communication Skills DVD

Availability: In stock
Fast Shipping Product Quality Check
Support Material Product Quality Check
Return Policy

Course Number:

Communication Skills DVD
Course Information:
  • Training Materials and DVDs
  • 1 Credit Hour
  • Verbal and Non-Verbal Communication
  • Active Listening


Topics covered include:
  • Verbal and non-verbal communication
  • Active listening
  • Asking open-ended questions
  • Clarification
  • Pacing
  • Obstacles to communication
  • Communicating with someone who has hearing loss
  • Uncomfortable conversations
  • Honoring your client's feelings
  • Ageism: what it is and how to avoid it
  • Importance of professional appearance

Program comes with support materials, which include outline, learning objectives, key points and definitions, test and answer key.

Total Course Time: 45 minutes (includes 15 minute DVD, support materials, review and testing)

Watch Video Preview

Additional Information

Canonical Link caregiver-state-requirements/states-a-k/california/california-training-dvds/communication-skills-dvd
Course Type DVD

Communication Skills DVD