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Leadership & Management Courses

  1. Being An Effective Leader

    Being An Effective Leader
    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Identify How to Be an Effective Leader
    • Team Building Strategies to Provide High Quality Care
    $19.99
  2. Effective Communication Skills

    In this course you will learn ways to become more sensitive to both how you communicate with others and how well you listen. You will also learn tips for resolving conflicts. Finally, suggestions for conducting a good meeting will help you stay on task and facilitate solutions.
    Course Number:
    • Online Training Course
    • Credit Hours: 2
    • Concepts on How People Communicate
    • Common Barriers to Communication
    $29.99
  3. Essential Technology Skills for Administrators

    We are all living in a technologically sophisticated world that continues to grow and change by the day. This course will identify the essential technology skills that all successful administrators should possess. A self-assessment is provided to assist administrators in identifying his/her technology skill strengths and weaknesses. Necessary skills are discussed and categorized into basic (must have), intermediate, and advanced skills. Threats of using email, including malware are discussed with ways to protect personal computers from these threats. Learn common email and cell phone text messaging etiquette. An overview of text messaging uses, limitations, and jargon will get any administrator comfortable using this new technology.
    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Technology Skills That an Effective Administrator Must Possess
    • Intermediate and Advanced Technology Skills
    $19.99
  4. HIPAA Overview for Assisted Living and Residential Care

    HIPAA Overview for Assisted Living and Residential Care
    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • HIPAA and the Importance of Confidentiality
    • How the Privacy Laws Apply to Assisted Living and Residential Care
    $19.99
  5. Introduction to Financial Management

    Introduction to Financial Management
    Course Number:
    • Online Training Course
    • Credit Hours: 2
    • Properly Monitor Financial Performance
    • Successful Financial Manager as an Assisted Living and Residential Care Administrator
    $29.99
  6. Managing Resident Care

    Managing Resident Care
    Course Number:
    • Online Training Course
    • Credit Hour: 1
    • Providing the Highest Quality of Care to Each Resident
    • How to Effectively Manage Assessments and Service Planning
    $19.99
  7. Managing Human Resources

    Managing Human Resources
    Course Number:
    • Online Training Course
    • Credit Hours: 1.25
    • Human Resource Laws and Regulations
    • Manage and Utilize Human Resources in the Assisted Living and Residential Care Setting
    $19.99
  8. Managing the Physical Environment

    Managing the Physical Environment
    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Models of Care, Aging, Hospitality, Medical and Social Models
    • State and Local Regulations
    $19.99
  9. RCFE Facility Questionnaire and CCLD Website Resources

    The course is an overview of how to maximize the use of the CCLD website to maintain compliance and to keep abreast of changes in the regulations and the law. In addition, the course discusses the collaboration between CCLD, UCSF and the California Healthcare Foundation to develop the web based portal designed to provide accurate information to consumers seeking placement options. Participants will learn how to best promote their facility services and amenities by successfully completing the RCFE Facility Questionnaire.
    Course Number:
    • Online Training Course
    • Credit Hours: 2
    • How to Maximize the Use of the CCLD Website
    • Keep Abreast of Changes in the Regulations and the Law
    $19.99
  10. Respecting Diversity

    Respecting Diversity
    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • The Concept of Diversity
    • Ways to Minimize Prejudice and Discrimination
    $19.99
  11. Service Plans

    Service Plans
    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • The Purpose of a Service Plan
    • Identify Who Is Involved in the Process of Developing a Service Plan
    $19.99
  12. Sexual Harassment: Federal Law

    Sexual Harassment: Federal Law
    Course Number:
    • Online Training Course
    • Credit Hours: 2
    • Federal Laws Regarding Sexual Harassment in the Workplace
    • Providing a Harassment-Free Workplace
    $29.99
  13. Staffing Skills for Successful Administrators

    The success of any assisted living or residential community is dependent upon the skills of its administrative team. This course focuses on one of the key areas necessary to be a successful administrator: staffing. As many businesses know, a good company is only as good as its employees. This course will discuss one of the most challenging tasks to any administrator, which is to recruit, select, hire, train and motivate employees. Correct steps to provide performance corrections and terminations will also be discussed.
    Course Number:
    • Online Training Course
    • Credit Hours: 2
    • Key Areas Necessary to Be a Successful Administrator
    • How to Recruit, Select, Hire, Train and Motivate Employees
    $29.99