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Leadership & Management Courses

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  1. Being An Effective Leader

    This course is not approved by the California Department of Social Services (CDSS). For courses that are approved to meet the CDSS certification or recertification requirements, please click here.

    Organizational management and leadership is an important key concept for residential care and assisted living administrators. In this course we will address topics pertaining to how to successfully be an effective leader in assisted living and residential care.

    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Identify How to Be an Effective Leader
    • Team Building Strategies to Provide High Quality Care
    $19.99
  2. Polypharmacy, Adverse Drug Reactions, and Drug Calculations

    The purpose of this course is to familiarize learners with the effects and implications of polypharmacy in the senior population. A review of frequently used PRN medications and calculation methods are presented. This course engages the learner in content related to signs and symptoms of medication side effects and presents the difference between an adverse drug reaction and a side effect. A systematic process for medication order review and verification is presented, and how to interact effectively with the pharmacy is outlined.
    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Learn the Symptoms of Adverse Side Effects of Drug Use
    • Familiarizes the Use of Pharmacy Resources
    $19.99
  3. Understanding California's Workplace Violence Regulations

    The purpose of this course is to help healthcare providers understand their obligations to create and maintain a safe workplace, particularly as it relates to workplace violence. The content of this course focuses on familiarizing providers with existing workplace violence regulations in the state of California, with emphasis on the recently enacted Workplace Violence Prevention in Health Care Rule. In addition, this course will familiarize leadership personnel with their expected role in receiving and investigating reports of workplace violence, suggest strategies to prevent violence in the workplace, and suggest available resources for employees who have experienced workplace violence.
    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Learn the Workplace Violence Regulations In the State of California
    • Strategies to Prevent the Violence
    $19.99
  4. Ethical Issues in Sexual Expression Among Older Adults, Part 2

    The purpose of this course is to familiarize the learner with information about ethical issues in sexual expression and intimacy among older adults. This course will describe challenges related to sexual expression in older adults living with dementia, particularly where sexual consent capacity may be absent, and the responsibilities of residential care settings. An ethics framework will be described, and case scenarios will be used to illustrate ethical principles. The importance of a team approach to decision-making using an ethical process will be discussed.
    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Familiarizes Ethical Issues in Intimacy Among Older Adults
    • Describes the Process in Ethical Decision-Making Approach
    $19.99
  5. Aging Changes and Considerations

    The purpose of this course is to familiarize the learner with the physical, emotional, and spiritual changes that happen with aging. The myths and facts about aging, common changes experienced in the aging process, and the purpose and function of each body system are presented. The course engages learners in how to assist older adults as the aging process occurs.
    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Assisting with Aging Process
    • Familiarizing with the Changes Occur with Aging
    $19.99
  6. Falls in Assisted Living

    This course is not approved by the California Department of Social Services (CDSS). For courses that are approved to meet the CDSS certification or recertification requirements, please click here.

    The purpose of this course is to enable the learner to recognize people in assisted living (AL) facilities who may be at higher risk of falling and apply methods to prevent falls. Evidence-based practices and interventions for assessing and reducing fall risk are discussed, and the learner is engaged in exploring these techniques. Recommendations from nationally recognized organizations and the findings from a 2012 Cochrane Review of fall reduction interventions are presented to enable the learner to apply them in practical situations when working with seniors in AL communities.
    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Factors Associated With Increased Fall Risk in Seniors
    • Strategies to Help Prevent Falls
    $19.99
  7. Effective Communication in Healthcare

    The purpose of this course is to help healthcare providers communicate effectively with clients with language barriers, with clients with communication impairments, and with clients from different cultural backgrounds. The content of this course focuses on familiarizing providers with their legal obligations to provide communication assistance, communicating effectively with people with Limited English Proficiency (LEP), generating cultural competence and sensitivity, and informing providers of strategies and resources for effectively communicating with individuals with speech and language disorders.
    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Discover How to Use Verbal and Non-Verbal Communication Effectively
    • Techniques for Better Communication
    $19.99
  8. Home Safety for Caregivers

    The purpose of this course is to provide information on safety in the home. Safety awareness is an important part of a home care worker’s responsibilities. Being aware of safety hazards and risks in the home, will allow the home care worker to address concerns and prevent accidental injury or death. Home safety concerns affect not only the client but loved ones and the home care worker as well. The use of a home safety checklist can help home care workers assess potential risks and open the door for discussion about safer alternatives with clients and families. This course will review home safety considerations such as small modifications to the home and will underscore the importance of reducing the risks of musculoskeletal injuries and falls.
    Course Number:
    • Online Training Course
    • Credit Hours: 0.5
    • Caregiving Is Important
    • Eliminating Risks Leading to Falls and Injuries
    $19.99
  9. Workplace Hazards and Safety

    The purpose of this course is to help healthcare providers understand the workplace safety risks that affect the healthcare industry. The content of this course focuses on familiarizing providers and employees with common types of workplace hazards, general practices that can contribute to a safer work environment, and procedures for preventing and dealing with specific hazards. This course explains standard precautions for minimizing exposure to infectious materials, proper use of personal protective equipment, control of environmental hazards like fire and hazardous chemicals, and prevention of workplace violence.
    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Recognize Environmental Issues That Impact the Client
    • Create or Modify the Environment to Meet the Client’s Needs
    $19.99
  10. Chemical Labeling and Safety Data Sheets

    The purpose of this course is to help healthcare providers understand Safety Data Sheets, as regulated by OSHA’s Hazard Communication Standard and the U.N. Globally Harmonized System (GHS) of Classification and Labeling of Chemicals. The content of this course focuses on familiarizing providers with the format and contents of Safety Data Sheets, including standard pictograms. This course will also familiarize healthcare employers with their responsibilities to maintain and make available Safety Data Sheets for all employees as well as good practices for storing, handling, and disposing of potentially hazardous materials.
    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Identify the Contents of Safety Data Sheet
    • Strategies to Stay Safe from Workplace Hazards
    $19.99
  11. Ethics and the Care of Persons Living with Dementia

    The purpose of this course is to familiarize the learner with ethical principles related to caring for persons living with dementia. Information about the ethical principles of autonomy, beneficence, justice, and non-maleficence is presented. The course engages the learner in distinguishing how to apply these principles in the care setting.
    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Ethical Principles Related to Caring for Persons Struggling with Dementia
    • Different Ways to Apply Ethical Principles
    $19.99
  12. Falls in Assisted Living

    The purpose of this course is to enable the learner to recognize people in assisted living (AL) facilities who may be at higher risk of falling and apply methods to prevent falls. Evidence-based practices and interventions for assessing and reducing fall risk are discussed, and the learner is engaged in exploring these techniques. Recommendations from nationally recognized organizations and the findings from a 2012 Cochrane Review of fall reduction interventions are presented to enable the learner to apply them in practical situations when working with seniors in AL communities.
    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Factors Associated With Increased Fall Risk in Seniors
    • Strategies to Help Prevent Falls
    $19.99
  13. Elder Abuse, Prevention, Investigation, and Reporting

    The purpose of this course is to help the learner understand what defines abuse, the prevalence of and different types of abuse, and their associated consequences. Risk factors that make people vulnerable to abuse and their reasons are discussed, along with guidelines for recognizing and preventing future occurrences of abuse. The course provides a review of mandatory reporting requirements including information about who is required by law to report abuse, how to report suspected or actual instances of abuse, and to whom abuse must be reported. It provides information about what can be expected once suspected or actual cases of abuse have been reported.
    Course Number:
    • Online Training Course
    • Credit Hours: 2
    • How to Identify and Report Elder Abuse
    • Risk Factors Vulnerable to Abuse
    $29.99
  14. Effective Communication Skills

    This course is not approved by the California Department of Social Services (CDSS). For courses that are approved to meet the CDSS certification or recertification requirements, please click here.

    In this course you will learn ways to become more sensitive to both how you communicate with others and how well you listen. You will also learn tips for resolving conflicts. Finally, suggestions for conducting a good meeting will help you stay on task and facilitate solutions.
    Course Number:
    • Online Training Course
    • Credit Hours: 2
    • Concepts on How People Communicate
    • Common Barriers to Communication
    $29.99
  15. Essential Technology Skills for Administrators

    This course is not approved by the California Department of Social Services (CDSS).

    We are all living in a technologically sophisticated world that continues to grow and change by the day. This course will identify the essential technology skills that all successful administrators should possess. A self-assessment is provided to assist administrators in identifying his/her technology skill strengths and weaknesses. Necessary skills are discussed and categorized into basic (must have), intermediate, and advanced skills. Threats of using email, including malware are discussed with ways to protect personal computers from these threats. Learn common email and cell phone text messaging etiquette. An overview of text messaging uses, limitations, and jargon will get any administrator comfortable using this new technology.

    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Technology Skills That an Effective Administrator Must Possess
    • Intermediate and Advanced Technology Skills
    $19.99
  16. HIPAA Overview for Assisted Living and Residential Care

    This course is not approved by the California Department of Social Services (CDSS). For courses that are approved to meet the CDSS certification or recertification requirements, please click here.

    Assisted living and residential care have a great deal of their resident's private health information, protecting the privacy of this information is an important responsibility that is heightened further by HIPAA rules. During this course we will provide an overview of the HIPAA Privacy Rules as it applies to assisted living and residential care, including identifying when a provider would be considered a 'covered entity".

    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • HIPAA and the Importance of Confidentiality
    • How the Privacy Laws Apply to Assisted Living and Residential Care
    $19.99
  17. Introduction to Financial Management

    This course is not approved by the California Department of Social Services (CDSS). For courses that are approved to meet the CDSS certification or recertification requirements, please click here.

    The purpose of this course is to familiarize the learner with introductory information related to financial management. Common terminology and generally accepted accounting principles are presented. This course engages the learner in budgeting and financial performance content. This course engages the learner in ways to monitor financial performance to maintain the highest quality of care for each of the residents and staff in his or her Community.

    Course Number:
    • Online Training Course
    • Credit Hours: 2
    • Properly Monitor Financial Performance
    • Successful Financial Manager as an Assisted Living and Residential Care Administrator
    $29.99
  18. Managing Human Resources

    This course is not approved by the California Department of Social Services (CDSS). For courses that are approved to meet the CDSS certification or recertification requirements, please click here.

    This self-paced online course is designed to prepare assisted living and residential care administrators develop strategies to be successful at managing human resources in his or her care community.

    Course Number:
    • Online Training Course
    • Credit Hours: 1.25
    • Human Resource Laws and Regulations
    • Manage and Utilize Human Resources in the Assisted Living and Residential Care Setting
    $19.99
  19. Managing Resident Care

    This course is not approved by the California Department of Social Services (CDSS).

    This self-paced online course is designed to prepare residential care and assisted living administrators provide the highest quality of care for each resident in his or her care community.

    Course Number:
    • Online Training Course
    • Credit Hour: 1
    • Providing the Highest Quality of Care to Each Resident
    • How to Effectively Manage Assessments and Service Planning
    $19.99
  20. Managing the Physical Environment

    This course is not approved by the California Department of Social Services (CDSS).

    This self-paced online course will focus on the physical environment of residential care and assisted living. In this course we will address topics pertaining to effectively managing the physical environment in assisted living, as well as important issues an administrator may face in residential care and assisted living settings. We will discuss specific models of care, such as: an aging debate; hospitality model; social model; and medical model. We will address both state and local regulations as well as safety and security requirements.

    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Models of Care, Aging, Hospitality, Medical and Social Models
    • State and Local Regulations
    $19.99
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