Creating a culture of hospitality can set your community apart from the competition, ensure ongoing resident satisfaction, and improve retention of both staff and residents. This training will arm all of your staff with the basic knowledge and skills they need to develop and maintain hospitality in your organization.
Every resident living in an assisted living or residential care community has the right to a clean and sanitary environment. This training module will focus on the fundamental knowledge and skills required for anyone who is responsible for housekeeping in an assisted living or residential care community.
Every resident living in an assisted living or residential care community has the right to a well maintained environment. This training module will help you learn about maintenance safety, preventative maintenance, “turning” a unit, and waste management.
This essential training tool provides both a DVD of basic care skills as well as a comprehensive set of skills checklists. Use the DVD to review skills and select from over 30 skills checklists to create a standardized way to measure – and track – your caregivers’ skills.
Course Number:
Includes Training DVD and Resource Materials
Skills Checklist
Designed for Assisted Living and Home Care
Customize to Develop Your Organization’s Unique Guide