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Calling 9-1-1

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Calling 9-1-1

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Course Number:

It is important to be prepared to respond to an emergency situation in your Community. Calling 9-1-1 is a simple yet essential action that you should be able to perform and could save someone’s life. This video addresses when to call 9-1-1, how to call 9-1-1, and some do’s and don’ts while making this important call.
Course Information:
  • DVD Training Video
  • Credit Hours: 1
  • When to call 9-1-1
  • How to call 9-1-1


Course Outline

  • When to call 9-1-1
  • When in doubt
  • Medical Emergency
  • Fire
  • Crime in progress
  • Life threatening situations
  • Falls
  • How to call 9-1-1
  • Phones
  • Stay calm
  • Answer all questions
  • Know the location

Resource Packet

All of our staff training DVDs include a resource packet to help you conduct a successful inservice training with your staff. Each downloadable resource packet includes an instructor guide, learner workbook, inservice attendance roster, certificate of completion, quiz, and quiz key.

Running Time

Approximately 13 minutes.

Additional Information

Canonical Link caregivers-training-solutions/dvd-training/staff-training-dvds/calling-9-1-1
Course Type DVD

Calling 9-1-1