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Internal Incident Reporting and the Use of Root Cause Analysis

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Internal Incident Reporting and the Use of Root Cause Analysis

Availability: Always
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Course Number:
MGMT4243

The purpose of this course is to help owners and operators of all healthcare facilities and other employers understand how to respond effectively to a serious workplace incident. Learners will be introduced to the concept of root cause as a strategy for responding to lapses in workplace safety or other serious incidents. This course covers the benefits of incident investigation and root cause analysis, immediate response to an incident, how to conduct an incident investigation, how to conduct root cause analysis using various tools and heuristic devices, how to construct an incident report, and how to implement and monitor effective corrective actions.
Course Information:
  • Online Training Course
  • Credit Hours: 1
  • Familiarize Learners with Strategy for Responding to Lapses in Workplace Safety
  • How to Respond Effectively to a Serious Workplace Incident
Helpful Instructions?
 Purchasing Courses for Yourself Purchasing Courses for Yourself:

This Training course is delivered 100% online through our Online Campus. In order to enroll you in a course we will need to collect your First Name, Last Name and Email Address.

When you place your order we will create an account for you, or add the courses to your existing account if you are a return customer. Access to the Online Campus is based on your email address. If you are a return customer, please purchase using the same email address used previously to avoid creating a duplicate account.

The course(s) you purchase will be available within 10 minutes of purchase and your login information will be sent to the email address you provide.
 Purchasing Courses for Others Purchasing Courses for Others:

This Training course is delivered 100% online through our Online Campus. If you are purchasing for others or your employees, please make sure to provide the First Name, Last Name, and Email Address of the person who you are purchasing for.

IMPORTANT: Access to the Online Campus is based on email addresses. If you are purchasing for multiple people, each person must have a unique email address to access the Online Campus. DO NOT USE THE SAME EMAIL ADDRESS FOR DIFFERENT INDIVIDUALS!

When you place your order we will create accounts for each individual you are purchasing for. If you are a return customer, please purchase using the same email address used previously to avoid creating duplicate accounts.

Example: Jim is buying a course for Bob. Jim will provide Bob’s First, Last and Email before the course is added to cart. Jim then uses his personal information for the checkout process.

We understand no one likes to give out their information and that’s why we only require the course attendee’s First Name, Last Name and Email to add the course to your shopping cart.

The course(s) you purchase will be available within 10 minutes of purchase and each person’s login information will be sent to the email address you provide.

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$19.99

Details

After studying the information presented here, you will be able to:

  • Understand the benefits and principles of incident reporting and root cause analysis
  • Respond effectively to a serious incident in the workplace
  • Construct an investigative team and define an incident investigation
  • Conduct an effective and comprehensive incident investigation
  • Analyze a serious incident using root cause analysis
  • Recognize various techniques for root cause analysis
  • Complete an internal incident report
  • Implement and monitor effective corrective actions

Additional Information

Canonical Link No
Course Type Online Course

Internal Incident Reporting and the Use of Root Cause Analysis

USD

$19.99

0