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Assisted Living Management Courses

Assisted Living Management Courses
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  1. Communication in Dementia Care

    This course is not approved by the California Department of Social Services (CDSS). For courses that are approved to meet the CDSS certification or recertification requirements, please click here.

    The purpose of this course is to familiarize the learner with how to communicate with a person l living with dementia and recognize behavior as a form of communication. This course engages the learner in an awareness of verbal and non-verbal communication. Information about behavior as the language of dementia is presented. The course offers strategies for recognizing and responding to behavior as communication and provides a problem-solving approach to address behavioral expressions of distress, including pain.
    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Recognize Behavior as a Form of Communication
    • Responding to Behavioral Expressions of Distress
    $19.99
  2. Standard Precautions and Bloodborne Pathogens

    This course is not approved by the California Department of Social Services (CDSS). For courses that are approved to meet the CDSS certification or recertification requirements, please click here.

    The purpose of this course is to familiarize the learner with standard precautions and bloodborne pathogens. Information about bloodborne pathogens, the exposure risks, diseases caused by bloodborne pathogens, and the role of the Occupational Safety and Health Administration are presented. This course engages the learner in the tools and practices for workplace safety, including standard precautions, proper handwashing, the use of personal protective equipment, and the steps to take if one is exposed to a bloodborne pathogen.
    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Recognize Standard Precautions And Practices for Workplace Safety
    • Learn to Minimize the Threat of Exposure
    $19.99
  3. Effective Communication in Healthcare

    The purpose of this course is to help healthcare providers communicate effectively with clients with language barriers, with clients with communication impairments, and with clients from different cultural backgrounds. The content of this course focuses on familiarizing providers with their legal obligations to provide communication assistance, communicating effectively with people with Limited English Proficiency (LEP), generating cultural competence and sensitivity, and informing providers of strategies and resources for effectively communicating with individuals with speech and language disorders.
    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Discover How to Use Verbal and Non-Verbal Communication Effectively
    • Techniques for Better Communication
    $19.99
  4. Emergency Preparedness

    The purpose of this course to help healthcare providers be prepared for emergencies. The content of this course focuses on key strategies that can be used to develop a functional emergency preparedness program that will meet regulatory requirements. This course identifies the types of healthcare organizations that are required to adhere to the Centers for Medicare and Medicaid regulation and its respective components. The process of conducting a risk assessment and how to apply the results is discussed. The learner is engaged in identifying resources outside of his or her organization that he or she may partner with in the case of an emergency. A discussion about healthcare provider obligations to people who are not under their care is discussed.
    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Understand Proper Emergency Evacuation Methods
    • Recognize Medical Emergencies That Need to Be Reported Immediately
    $19.99
  5. 12 Keys to Good Management

    Take the next step in management by polishing specific techniques that will advance your work environment to the next level.
    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Techniques That Will Advance Your Work Environment to the next Level
    • Understand the 12 Key Expectations That Result in a High Level of Employee Engagement
    $15.99
  6. Ethical Issues in Sexual Expression Among Older Adults, Part 1

    The purpose of this course is to familiarize the learner with information about ethical issues in sexual expression and intimacy among older adults. This course will assist learners to identify biases and areas for skill development related to sexuality and aging and provide information about normal, healthy human sexuality in older adults. Challenges related to sexual expression, particularly for older adults in residential care settings, will be described along with approaches, policies, and procedures for addressing concerns.
    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Sexuality as a Social Construct
    • Cultural Competence for Today's Senior Care Environment Certificate Program
    $19.99
  7. Understanding Cultural Components of Care

    Understanding Cultural Components of Care
    Course Number:
    • eBook
    • Credit Hours: 2.75
    • How Cultural Factors Influence Communication in Everyday Life
    • Cultural Background and How to Incorporate It into the Most Appropriate Care Plan
    $51.95
  8. Advanced Marketing Skills

    Advanced Marketing Skills
    Course Number:
    • eBook
    • Credit Hours: 1
    • Psychology of Selling
    • Generating Traffic and Leads
    $70.99
  9. Become the World's Most Effective Trainer

    Become the World's Most Effective Trainer
    Course Number:
    • eBook
    • Credit Hours: 1
    • Foundations of a Good Training Program
    • Training the New Employee
    $18.99
  10. Chemical Labels and Safety Data Sheets

    OSHA revised its Hazard Communication Standard (HCS) to align with the United Nations’ Globally Harmonized System of Classification and Labeling of Chemicals (GHS). Two significant changes contained in the revised standard require the use of new labeling elements and a standardized format for Safety Data Sheets (SDSs), formerly known as, Material Safety Data Sheets (MSDSs). The new label elements and SDS requirements will improve worker understanding of the hazards associated with the chemicals in their workplace. To help companies comply with the revised standard, OSHA is phasing in the specific requirements over several years (December 1, 2013 to June 1, 2016).
    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • The Use of New Labeling Elements
    • Standardized Format for Safety Data Sheets (SDSs)
    $19.99
  11. Sexual Harassment Prevention for Supervisors

    This course will be discontinued effective October 1st, 2018. You will have until December 31st, 2018 to complete the course and print your certificate. The replacement course is located here.

    Sexual Harassment Prevention for Supervisors
    Course Number:
    • Online Training Course
    • Credit Hours: 2
    • Preventing Sexual Harassment in the Workplace
    • Responsibilities of Supervisors in Ensuring a Safe and Productive Work Environment
    $19.99
  12. Customer Service Basics

    This course will be discontinued effective October 1st, 2018. You will have until December 31st, 2018 to complete the course and print your certificate. The replacement course is located here.

    Customer Service Basics
    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Welcoming Visitors
    • Answering the phone
    $19.99
  13. Help! Who made me the boss?

    The transition to a management role can be challenging. This lesson will ease you into this new position while also improving your leadership skills.
    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Being a Fun Boss and Also Gaining Respect
    • How Can You be a Good Boss
    $15.99
  14. Leading with Laughter

    Managing a workplace should include humor, and this course identifies how to do this while also focusing on the benefits laughter can add to your business.
    Course Number:
    • Online Training Course
    • Credit Hours:1
    • Learn About Managing a Workplace Which Should Include Humor
    • Leading with Laughter
    $15.99
  15. Essential Technology Skills for Administrators

    This course is not approved by the California Department of Social Services (CDSS).

    We are all living in a technologically sophisticated world that continues to grow and change by the day. This course will identify the essential technology skills that all successful administrators should possess. A self-assessment is provided to assist administrators in identifying his/her technology skill strengths and weaknesses. Necessary skills are discussed and categorized into basic (must have), intermediate, and advanced skills. Threats of using email, including malware are discussed with ways to protect personal computers from these threats. Learn common email and cell phone text messaging etiquette. An overview of text messaging uses, limitations, and jargon will get any administrator comfortable using this new technology.

    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Technology Skills That an Effective Administrator Must Possess
    • Intermediate and Advanced Technology Skills
    $19.99
  16. MRSA: Preventing Methicillin Resistant Staphylococcus Aureus Infection

    This course is not approved by the California Department of Social Services (CDSS). For courses that are approved to meet the CDSS certification or recertification requirements, please click here.

    This program provides detailed information regarding methicillin-resistant staphylococcus aureus (MRSA) infections. Pathophysiology, the infectious process, modes of transmission, and prevention are discussed. Proper staff education, standard precautions, and isolation precautions are discussed as well.
    Course Number:
    • Online Training Course
    • Credit Hours: 2
    • Information Regarding MRSA
    • Standard Precautions
    $29.99
  17. Staffing Skills for Successful Administrators

    This course is not approved by the California Department of Social Services (CDSS). For courses that are approved to meet the CDSS certification or recertification requirements, please click here.

    The purpose of this course is to familiarize the learner with management and supervisory skills related to staffing. A good company is only as good as its employees. This course will engage learners in learning how to recruit, select, hire, train, and motivate employees. Information on how to provide performance corrections and terminate an employer/employee relationship will be presented. A review of the California regulations specific to personnel records and staffing schedules in provided.

    Course Number:
    • Online Training Course
    • Credit Hours: 2
    • Key Areas Necessary to Be a Successful Administrator
    • How to Recruit, Select, Hire, Train and Motivate Employees
    $29.99
  18. Ethics and the Care of Persons Living with Dementia

    This course is not approved by the California Department of Social Services (CDSS).For courses that are approved to meet the CDSS certification or recertification requirements, please click here.

    The purpose of this course is to familiarize the learner with ethical principles related to caring for persons living with dementia. Information about the ethical principles of autonomy, beneficence, justice, and non-maleficence is presented. The course engages the learner in distinguishing how to apply these principles in the care setting.

    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Making Ethical Decision in Difficult Situations
    • How Ethics Is Involved in Dementia Care
    $19.99
  19. Managing Challenging Family Situations

    This course is not approved by the California Department of Social Services (CDSS).

    This course addresses preventing challenging situations while working through scenarios.

    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Ways to Assist an Upset Family Member
    • The Five Stages of Grief and Loss,
    $19.99
  20. HIPAA Overview for Assisted Living and Residential Care

    This course is not approved by the California Department of Social Services (CDSS). For courses that are approved to meet the CDSS certification or recertification requirements, please click here.

    Assisted living and residential care have a great deal of their resident's private health information, protecting the privacy of this information is an important responsibility that is heightened further by HIPAA rules. During this course we will provide an overview of the HIPAA Privacy Rules as it applies to assisted living and residential care, including identifying when a provider would be considered a 'covered entity".

    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • HIPAA and the Importance of Confidentiality
    • How the Privacy Laws Apply to Assisted Living and Residential Care
    $19.99
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