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Assisted Living Management Courses

Assisted Living Management Courses
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  1. Effective Communication Skills

    This course is not approved by the California Department of Social Services (CDSS). For courses that are approved to meet the CDSS certification or recertification requirements, please click here.

    In this course you will learn ways to become more sensitive to both how you communicate with others and how well you listen. You will also learn tips for resolving conflicts. Finally, suggestions for conducting a good meeting will help you stay on task and facilitate solutions.
    Course Number:
    • Online Training Course
    • Credit Hours: 2
    • Concepts on How People Communicate
    • Common Barriers to Communication
    $29.99
  2. Help! Who made me the boss?

    The transition to a management role can be challenging. This lesson will ease you into this new position while also improving your leadership skills.
    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Being a Fun Boss and Also Gaining Respect
    • How Can You be a Good Boss
    $15.99
  3. 12 Keys to Good Management

    Take the next step in management by polishing specific techniques that will advance your work environment to the next level.
    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Techniques That Will Advance Your Work Environment to the next Level
    • Understand the 12 Key Expectations That Result in a High Level of Employee Engagement
    $15.99
  4. Ethical Issues in Sexual Expression Among Older Adults, Part 1

    The purpose of this course is to familiarize the learner with information about ethical issues in sexual expression and intimacy among older adults. This course will assist learners to identify biases and areas for skill development related to sexuality and aging and provide information about normal, healthy human sexuality in older adults. Challenges related to sexual expression, particularly for older adults in residential care settings, will be described along with approaches, policies, and procedures for addressing concerns.
    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Sexuality as a Social Construct
    • Cultural Competence for Today's Senior Care Environment Certificate Program
    $19.99
  5. Understanding Cultural Components of Care

    Understanding Cultural Components of Care
    Course Number:
    • eBook
    • Credit Hours: 2.75
    • How Cultural Factors Influence Communication in Everyday Life
    • Cultural Background and How to Incorporate It into the Most Appropriate Care Plan
    $51.95
  6. Advanced Marketing Skills

    Advanced Marketing Skills
    Course Number:
    • eBook
    • Credit Hours: 1
    • Psychology of Selling
    • Generating Traffic and Leads
    $70.99
  7. Become the World's Most Effective Trainer

    Become the World's Most Effective Trainer
    Course Number:
    • eBook
    • Credit Hours: 1
    • Foundations of a Good Training Program
    • Training the New Employee
    $18.99
  8. Chemical Labels and Safety Data Sheets

    OSHA revised its Hazard Communication Standard (HCS) to align with the United Nations’ Globally Harmonized System of Classification and Labeling of Chemicals (GHS). Two significant changes contained in the revised standard require the use of new labeling elements and a standardized format for Safety Data Sheets (SDSs), formerly known as, Material Safety Data Sheets (MSDSs). The new label elements and SDS requirements will improve worker understanding of the hazards associated with the chemicals in their workplace. To help companies comply with the revised standard, OSHA is phasing in the specific requirements over several years (December 1, 2013 to June 1, 2016).
    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • The Use of New Labeling Elements
    • Standardized Format for Safety Data Sheets (SDSs)
    $19.99
  9. Sexual Harassment Prevention for Supervisors

    This course will be discontinued effective October 1st, 2018. You will have until December 31st, 2018 to complete the course and print your certificate. The replacement course is located here.

    Sexual Harassment Prevention for Supervisors
    Course Number:
    • Online Training Course
    • Credit Hours: 2
    • Preventing Sexual Harassment in the Workplace
    • Responsibilities of Supervisors in Ensuring a Safe and Productive Work Environment
    $19.99
  10. Customer Service Basics

    This course will be discontinued effective October 1st, 2018. You will have until December 31st, 2018 to complete the course and print your certificate. The replacement course is located here.

    Customer Service Basics
    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Welcoming Visitors
    • Answering the phone
    $19.99
  11. Leading with Laughter

    Managing a workplace should include humor, and this course identifies how to do this while also focusing on the benefits laughter can add to your business.
    Course Number:
    • Online Training Course
    • Credit Hours:1
    • Learn About Managing a Workplace Which Should Include Humor
    • Leading with Laughter
    $15.99
  12. Higher Acuity in Assisted Living

    This course will be discontinued effective October 1st, 2018. You will have until December 31st, 2018 to complete the course and print your certificate. The replacement course is located here.

    This course is not approved by the California Department of Social Services (CDSS).

    As a provider you know that acuity is on the rise. You have seen changes in the needs of your residents over the last five years. Residents are moving into your community at an older age, and further along in disease processes than in the past. This online course will explore the latest national data and trends on resident acuity as well as the first steps you should take to address higher acuity in your assisted living community.

    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Latest National Trends in Resident Acuity Amongst Assisted Living Residents
    • Preparing an Organization/Community to Manage Higher Acuity Residents
    $19.99
  13. Person-Centered Care Planning for People with Dementia

    This course is not approved by the California Department of Social Services (CDSS). For courses that are approved to meet the CDSS certification or recertification requirements, please click here.

    This purpose of this course is to familiarize the learner with how to create a person- centered care plan for someone living with dementia. Information about person-center care theories and concepts, behavioral communication of distress, and advance care planning for end-of-life care is presented. The course engages the learner in learning why person-centered goals, needs, preferences, and routines are critical to the development of a care plan.

    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Methods Used in Person Centered Care Structure
    • How to Be Effective at Providing PCC to Residents With Dementia
    $19.99
  14. Essential Technology Skills for Administrators

    This course is not approved by the California Department of Social Services (CDSS).

    We are all living in a technologically sophisticated world that continues to grow and change by the day. This course will identify the essential technology skills that all successful administrators should possess. A self-assessment is provided to assist administrators in identifying his/her technology skill strengths and weaknesses. Necessary skills are discussed and categorized into basic (must have), intermediate, and advanced skills. Threats of using email, including malware are discussed with ways to protect personal computers from these threats. Learn common email and cell phone text messaging etiquette. An overview of text messaging uses, limitations, and jargon will get any administrator comfortable using this new technology.

    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Technology Skills That an Effective Administrator Must Possess
    • Intermediate and Advanced Technology Skills
    $19.99
  15. MRSA: Preventing Methicillin Resistant Staphylococcus Aureus Infection

    This course is not approved by the California Department of Social Services (CDSS). For courses that are approved to meet the CDSS certification or recertification requirements, please click here.

    This program provides detailed information regarding methicillin-resistant staphylococcus aureus (MRSA) infections. Pathophysiology, the infectious process, modes of transmission, and prevention are discussed. Proper staff education, standard precautions, and isolation precautions are discussed as well.
    Course Number:
    • Online Training Course
    • Credit Hours: 2
    • Information Regarding MRSA
    • Standard Precautions
    $29.99
  16. Staffing Skills for Successful Administrators

    This course is not approved by the California Department of Social Services (CDSS). For courses that are approved to meet the CDSS certification or recertification requirements, please click here.

    The purpose of this course is to familiarize the learner with management and supervisory skills related to staffing. A good company is only as good as its employees. This course will engage learners in learning how to recruit, select, hire, train, and motivate employees. Information on how to provide performance corrections and terminate an employer/employee relationship will be presented. A review of the California regulations specific to personnel records and staffing schedules in provided.

    Course Number:
    • Online Training Course
    • Credit Hours: 2
    • Key Areas Necessary to Be a Successful Administrator
    • How to Recruit, Select, Hire, Train and Motivate Employees
    $29.99
  17. Ethics and the Care of Persons Living with Dementia

    This course is not approved by the California Department of Social Services (CDSS).For courses that are approved to meet the CDSS certification or recertification requirements, please click here.

    The purpose of this course is to familiarize the learner with ethical principles related to caring for persons living with dementia. Information about the ethical principles of autonomy, beneficence, justice, and non-maleficence is presented. The course engages the learner in distinguishing how to apply these principles in the care setting.

    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Making Ethical Decision in Difficult Situations
    • How Ethics Is Involved in Dementia Care
    $19.99
  18. Managing Challenging Family Situations

    This course is not approved by the California Department of Social Services (CDSS).

    This course addresses preventing challenging situations while working through scenarios.

    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Ways to Assist an Upset Family Member
    • The Five Stages of Grief and Loss,
    $19.99
  19. HIPAA Overview for Assisted Living and Residential Care

    This course is not approved by the California Department of Social Services (CDSS). For courses that are approved to meet the CDSS certification or recertification requirements, please click here.

    Assisted living and residential care have a great deal of their resident's private health information, protecting the privacy of this information is an important responsibility that is heightened further by HIPAA rules. During this course we will provide an overview of the HIPAA Privacy Rules as it applies to assisted living and residential care, including identifying when a provider would be considered a 'covered entity".

    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • HIPAA and the Importance of Confidentiality
    • How the Privacy Laws Apply to Assisted Living and Residential Care
    $19.99
  20. Being An Effective Leader

    This course is not approved by the California Department of Social Services (CDSS). For courses that are approved to meet the CDSS certification or recertification requirements, please click here.

    Organizational management and leadership is an important key concept for residential care and assisted living administrators. In this course we will address topics pertaining to how to successfully be an effective leader in assisted living and residential care.

    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Identify How to Be an Effective Leader
    • Team Building Strategies to Provide High Quality Care
    $19.99
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