Do You Know Your Click-Through-Rate?

Potential residents and their family members increasingly use the Internet–and tools such as Google–to help them locate assisted living communities.  Understanding Click-Through-Rate (CTR), which tracks the number of clicks to your website from search engine results pages, is an important part of your online marketing strategy.

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Recall of Alcohol Prep Pads, Swabs, and Swab Sticks

This week’s tip comes from a Texas Department of Aging and Disability Services new release regarding a nationwide recall of alcohol prep pads, swabs, and swab sticks manufactured by Triad Group:

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Signs and Symptoms of Caregiver Burnout

Burnout is a very real concern for anyone in the caregiving profession.  According to WebMD.com, “Caregiver burnout is a state of physical, emotional, and mental exhaustion that may be accompanied by a change in attitude-from positive and caring to negative and unconcerned. Burnout can occur when caregivers don’t get the help they need, or if [...]

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National Assisted Living Staff Vacancy, Retention, and Turnover Survey

The National Center for Assisted Living (NCAL) is conducting a survey to better describe the vacancy, retention, and turnover of assisted living staff.  Results will be reported in aggregate, and all data will be kept confidential.

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Underlying Causes of Challenging Behaviors

Managing challenging behaviors can be one of the most difficult aspects of caring for residents with dementia and other cognitive impairments. In their publication Behaviors: How to Respond When Dementia Causes Unpredictable Behaviors the Alzheimer’s Association reminds that behaviors can be the result of underlying problems, such as:

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FTC Red Flags Rule Delayed Through 12/31/2010

Although the Federal Trade Commission “Red Flags Rule”-which is designed to protect consumers from identity theft-became effective on January1, 2008, the FTC has delayed

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How Long is a Criminal Clearance Good For?

This question comes up frequently: “How long does my criminal clearance last? Do I have to renew it?”  Here is the answer from CCL:

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How Many Facilities Per Administrator

A Tuesday Tip subscriber recently emailed us to ask how many RCFEs an Administrator can be responsible for: “Hello.  How many care homes can your administration certificate be affiliated with and when you are hired on as a new administrator should the administrator or licensee inform the county?”

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New CPR Guidelines

This week the American Heart Association announced new CPR guidelines that place a greater emphasis on chest compressions.  Most of us are familiar with the A-B-C concept that has long been a part of CPR training: Airway, Breathing, then Compressions.

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New Workers’ Compensation Notice Required by October 8

The California Department of Workers’ Compensation has released regulations requiring all employers within the state to post a new “Notice to Employees – Injuries Caused by Work” notice and “DWC Claim Form 1.”  Employers must post this by October 8, 2010.  Failure to do so can results in a misdemeanor and civil penalties.  Employers must [...]

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